Delivery & Returns
Domestic (US) Shipping
We offer free 2-5 business day shipping via USPS Priority Mail or UPS ground mail for orders above $80. For orders below $80, shipping is $5.99, also through USPS Priority Mail or UPS ground mail. Each order comes with a tracking number, which is sent via email upon shipment. Orders placed by noon Eastern Time are shipped on the same day, otherwise they are shipped within the next business day. On average, it takes a total of 2-7 business days for your package to arrive, depending on your location.
Please also note that as a small business, we try to offer competitive shipping prices, but in 95% of the time, the actual shipping cost exceeds that paid by the customer, sometimes anywhere from 20-100%! This is because soap and candles are quite heavy and care is taken into packaging them so that they arrive safely. We try to balance what we can afford to subsidize in shipping with a reasonable cost to the customer.
International Shipping
We are pleased to announce that we are now offering international shipping to Canada! Shipping to Canada is now a flat rate of $19.99 for orders under $75 and $24.99 for orders $75 and above.
Please note that international packages will be sent via First Class International Mail, which while affordable, does not include tracking or delivery confirmation. Shipping times will vary depending on location, time of year, and local postal service. We expect the average package to arrive within 2 weeks. International packages may be delayed by customs; unfortunately, b.a.r.e. soaps has no control over this.
International packages may also be subject to customs, duties, or other fees that are calculated by country. The customer is responsible for paying any and all customs duties and fees.
At this time, we are not shipping to other countries.
Returns
Our soaps are backed with a 100% satisfaction guarantee. This means you can buy our product worry and hassle-free. You can return your order for a full refund, no questions asked. We'll even pay for your shipping.
Packaging
Our soaps are packaged in either recycled tissue paper or recycled kraft/butcher paper. Bubble wrap may be used to protect the soaps and is upcycled from local businesses who would otherwise toss away their bubble wrap. We encourage you to think of ways how you can continuously upcycle packaging materials after receiving your order!